FAQ

Why should I choose Preserved Flowers over real flowers?
  • Preserved Flowers maintain every characteristic of real flowers except their scent.
  • Preserved Flowers can last way way way longer than real flowers.
  • Preserved Flowers has more colour options than real flowers.
How long can Preserved Flowers last?

If proper steps are taken, Preserved Flowers can last as long as you want them to.

Care and handling steps:

  • Do not water.
  • Should be kept in places with humidity level between 30-80%.
  • Keep away from direct sunlight…
Will the item I order look exactly the same as the photo displayed in your shop?

As all our creations are handmade, it is impossible to produce the exact same flower arrangement – that makes each of our creations unique. However, you can be assured that we put 100% effort into all our creations to surpass your expectation 🙂

As the Preserved Flowers are being processed in batches, the color could be slightly different for each batch and may slightly vary from the product photos.

Which payment methods are accepted in your shop?

We accept payment directly to our Maybank Berhad account and credit card payment through PayPal.

There is a 5% surcharge for credit card payment through PayPal.

Where do you ship your orders to?

At the moment we only ship within Malaysia and to Singapore.

However, if you’re not from either of these 2 countries, you can send us a mail through our contact form to discuss about the postage charges.

How long will delivery take?

Malaysia: 1-3 working day by Pos Laju / CityLink Express.

Singapore: 2-3 working days by EMS.

What are the delivery charges for orders from your shop?

Delivery charges vary between products, depending on size/weight of the total order and delivery location. To know the cost of delivery, you can add the item(s) to your shopping cart and check the delivery cost at your shopping cart.

How long does it take to complete the creation that I've ordered?

Each creation’s completion time is stated in the product page.

If you need our creation to be readied sooner than our standard completion time, you may choose the option to expedite the order but this will incur extra charges.

Can’t find the answer to what you’re looking for? Contact us and we will get back to you as soon as possible.